(Our Basic Policy on Personal Information Protection)
In light of the importance of protecting personal information, and in order to further enhance society’s trust in the insurance industry, the Company will comply with the Act on the Protection of Personal Information (Personal Information Protection Act) and other related laws, regulations, and guidelines, handle personal information properly, and take appropriate measures for safety management.
We are committed to ensuring that personal information is handled properly by thoroughly educating and instructing our employees to ensure that personal information is handled appropriately. In addition, we will promptly respond to complaints and consultations regarding the handling of personal information, and will review and improve our handling of personal information and appropriate measures for its secure management as appropriate.
(1) Acquisition of personal information
We will acquire personal information to the extent necessary for our business in a lawful and fair manner, taking sufficient security control measures.
(2) Purpose of use of personal information
Ltd. and Tokio Marine & Nichido Anshin Life Insurance Co., Ltd. on behalf of Tokio Marine & Nichido Fire Insurance Co. The information will not be used for any other purposes. Any changes to the above purposes of use will be made only to the extent that they are reasonably deemed to be relevant, and any such changes will, in principle, be notified to the individual in writing, etc., or publicly announced on a website (URL), etc. In the event of a change, the Company will, in principle, notify the individual in writing, etc. or publicly announce the details on its website (URL), etc.
The purposes of use of insurance companies that outsource insurance solicitation services to the Company are listed on the following website.
In order to prevent leakage, loss, or damage of the personal data handled by the Company and to otherwise ensure the safe management of personal data, the Company shall take adequate security measures, including the establishment of rules for handling and implementation systems for safe management, and shall take necessary and appropriate measures to ensure the accuracy and up-to-dateness of the personal data. If a problem should occur, we will promptly take appropriate corrective measures.
(4) Provision of Personal Data to and Acquisition of Personal Data from Third Parties
In providing personal data to third parties, we will not provide personal data to third parties without the consent of the person in question, except in the following cases (1) When required by law (2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual (iii) When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question (iv) Cases in which the provision of personal data is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of such affairs
When personal data is provided to a third party or acquired from a third party, we will confirm the circumstances of the provision or acquisition of the personal data. In addition, when personal data is provided to a third party or acquired from a third party, the Company shall confirm the circumstances of the provision or acquisition, etc., and record and store the name of the recipient, provider, and other items required by law.
(5) Handling of Sensitive Information
We will not acquire, use, or provide to third parties any personal information requiring special consideration (including information on race, creed, social status, medical history, criminal convictions/convictions, and criminal damage), or information on labor union membership, family origin and legal domicile, health care, and sex life (“Sensitive Information”) except as provided in the Personal Information Protection Law, other laws, regulations, and guidelines. Except for the cases stipulated in the Personal Information Protection Law, other laws, regulations, and guidelines, we will not acquire, use, or provide to third parties Sensitive Information.
(6) Inquiries to the Company
Please contact the following contact point for inquiries. For inquiries regarding insurance accidents, please contact the Accident Consultation Desk indicated on the insurance policy in addition to the contact below. Please note that we will respond to inquiries only after confirming the identity of the person making the inquiry.